We are the pioneers in offering 24/7 outsourced server support solutions for hosting providers across the globe.
We provide 24/7/365 technical support for Linux, Windows and Cloud servers. We are truly dedicated to offering the best outsourced server support solutions. We support Dedicated Servers, Cloud Servers, or VPS running on any Linux or Windows OS.
Our server admins are highly trained and experienced in managing the servers 24/7/365. Our admins are capable of offering the best outsourced server support services and efficiently managing the server and cloud by fixing the complex issues which involve diagnosing, supporting and monitoring. Our outsourced server services includes proactive management, comprehensive monitoring, audit reporting, os patch monitoring, alerting and installation services.
Our experts handling server support assist you 24×7 in order to maintain the service quality. We monitor, manage, maintain your servers and provide world-class support to your customers with a fixed fee or customized service fee. Our core resources are our experienced technical staffs that augment the web hosting business, and keep the web hosting business running at his optimum level.
Our experience as an outsourced server support service provider has taught us that clients have varying needs. Our service varies from customers to customers and that works perfectly. For example, while some companies require support 24/7, some might require only during the day or night. It is this understanding that has enabled us to work out different plans for different businesses. Our server support has 24/7 support coverage through the email, chat and calls. We will deliver 100% technical support assistance in administering your server and take preventive measures to maintain your servers. We offer a delightful experience to our customers by offering them a stable server.
Our support services includes:
We are well equipped to rectify issues such as brute force, inbound and outbound spamming, DDoS attacks, etc, which ultimately affects the reputation of your IP. Our experienced staffs are able to detect attacks early, blocks attackers, and recovers blacklisted IPs and hacked sites.
Our 24/7 emergency administrations help a quick reboot of your servers, restores the services and recovers any lost data. A server upgrade, performance issue or a hardware issue can lead to a server crash.
To streamline your business, you need to implement systems to more efficiently conduct daily activities. We help you to setup and customize systems.
We provide 24/7 support with our expert engineers. We work 24/7/365 days and we have no holidays as well. We will always provide fast and reliable support.
We have to configure the new features to the customers as the web technology changes constantly. We will provide the right technology for your business and helps you to remain competitive. We will also help you to setup and configure servers.
We will help you manage your server to tackle the server load spikes, which are caused by abusive user processes and hardware issues. We provide 24/7 emergency support and preventive maintenance.
We provide quick resolutions to service issues at any time of the day. We provide support through any channel such as phone, chat or emails. And hence enable your customers to choose as per the needs.
Website owners often need assistance in configuring and troubleshooting their hosted services. We help your customers to quickly recover from all sorts of service issues. We help them to meet their business needs.
New vulnerabilities are disclosed for server software all the time. If a new vulnerability is reported for server software, we enhance to tackle that and hence provide monitor security channels, and server patching.
Here are a few benefits of outsourcing Server support.
- Your customers get 24/7 support from an expert team ready to help them with any problems.
- You no longer need to worry about providing support yourself, which frees up your time to plan for future projects.
- Outsourcing provides a cost-effective solution to help you grow your business.
- Better customer retention comes from great support provided around the clock.
- With the right technical support outsourcing company ready to provide you with the best support for your hosting clients, you can use more of your time for marketing and other business tasks. Outsourcing can free up time to help you grow your company to the next level, which means more sales and profits. It also allows your current customers to trust you and they are less likely to move to a different hosting company.