Live chat support is turning out to be an easy, convenient and efficient for delivering timely customer service. We provide efficient online live chat support outsourcing services that will assuredly raise your customer satisfaction levels.
Today, when it goes about customer support live chat becomes No.1 users’ choice. It has a range of advantages over other channels that clients use to engage with business. It is quick, serves customers in real time and can be a powerful tool to convert users into buyers or satisfy requests of standing clients. However, launching and running live support system requires financial investments and staff resources.
We provide a wide range of live chat support outsourcing services pertaining to various business functions. Through our services, businesses can leverage various avenues of communication including live chat support, to be constantly in touch with the customers. These include:
- Visitor Initiated Chat
- Self-Initiated Chat
- Order Management
- Order Fulfilment
- Order Verification
- Order Processing Queries
- Billing Support
- Chats for Customer Inquiries and Complaint Resolution
- Lead Generation and Lead Follow-Up
- Technical Support/Troubleshooting
- Telemarketing Information on Products/Services
We are inclined towards delivering cost effective services to online business owners. We have innovated chat services with a vision to provide effective solution to every online customer.
Feel the benefits working with us:
- Well-trained chat staff experience in managing live chat requests.
- Live support solution that perfectly suit your client needs.
- 24 hour 7-day working schedule.
- Cost-effective service that lets you save on system maintenance and training staff.
- Proven sales boost, increase of customer loyalty and satisfaction rates.