Even today emails remained the primary means of data transmission and customer relationship management. As a result, many organizations are outsourcing their Email support services. An efficient email response service is crucial to any company’s brand building and growth. We offer Email support services for technical as well as non-technical products and services.

  Low cost, non-intrusive and anytime, anywhere access are some of the advantages of email-based communication.

  Keeping a regular and diligent communication with your clients is crucial in this regard. Even today emails remain one of the best non-verbal communication methods available for businesses. We provide cost-effective email support and marketing services to different organizations. Be it customer service, after-sales services or any other marketing activities, we have the ability, skilled experts and the required resources to strengthen your brand and raise the brand loyalty among your customers.

Email Support Services

  • Customer Care
  • Technical And Non-Technical Support
  • Order Fulfilment
  • Verification
  • Complete Query Resolution
  • Resolving escalated cases
  • Shipment Information
  • Product Queries
  • After Sales Queries
  • Information Queries
  • Cross-Selling And Up-Selling Products And Services

  Having your customer’s email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction. Offshoring business email support services enables you to balance load between peak and off-peak periods. As a result, it makes sense to outsource web-based support systems so that you can maximize focus on core competencies. This in turn enables efficient time utilization. Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.

  • 1.Real-time email answering services
  • 2.Prompt and Personalized email responses to every customer on a 24/7 basis
  • 3.Benefit from satisfied customers & repeat business
  • 1.Retail
  • 2.Food
  • 3.Software / IT / ITES
  • 4.Broadcasting
  • 5.Online Printing
  • 6.Healthcare
  • 7.Real Estate
  1. 1.We have gained a reputation for reliability and quality assistance.
  2. 2.We understand the complex dynamics of email support.
  3. 3.Our core business is improving customers’ experience, while ensuring quick, cost-effective one-stop alternatives.
  1. 4.We provide in-depth training to our support staff about your products and services.
  2. 5.We provide 24/7 email support service.
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